Confidentiality policy

This Privacy Policy is intended to inform the Customer about how the Supplier collects and processes the Customer's Personal Data (hereinafter “Personal Data” or “Data”). This Privacy Policy defines the scope of use and the measures put in place to protect User Data.

The Privacy Policy concerns all Customer Personal Data collected by the Supplier. This Data corresponds to any information relating to a natural person who is identified or can be identified.


For the purposes of this Privacy Policy, the terms referred to below beginning with a capital letter will have the meaning defined in this “Definitions” section.

“Subscription”: means, for a period of one year from the date of the Order or its renewal, as all the licenses subscribed by the Customer, under which the Customer pays a recurring sum to the Supplier in exchange for the right to access and use the Solution under the terms and conditions referred to in the Order and in the General Conditions.

“Administrator”: means the person (s) designated by the Customer to use the functionalities of the Solution in accordance with the needs of the Customer whose email address and identity are provided at the time the Account is opened on behalf of the Customer.

“Customer”: refers to the natural or legal person who subscribes to the subscription for the needs of his professional activity. A Customer in the broadest sense can have the role of Administrator as well as a User of the Solution. By subscribing to the Subscription, the Customer is deemed to have read and accepted these General Terms and Conditions.

“Account”: unique interface allowing the Administrator to automate the management of email signatures.

“Content”: means in a broad sense as graphic elements belonging to the Customer's intellectual property, but also any mentions entered by the Administrator in the Solution.

“Supplier”: Signitic

“Party”: refers individually to the Supplier or the Customer.

“Parties”: refers collectively to the Supplier and the Customer.

“Users”: means employees and/or any person acting in the name and on behalf of the Customer, benefiting from the Solution configured by the Administrator.

The Customer may browse the Signitic website without having to disclose any identity or provide any information. When communicating personal information, in particular when opening an Account, this data is collected by Signitic in the following manner and may therefore be used by Signitic in accordance with what is also provided below.


The Personal Data collected by the Supplier comes from the following sources:

  • Registration form completed from the Account
  • Uploading Users by the Administrator to the Account
  • Messaging chat with Signitic accessible to anyone who browses the Site.

In order to comply with the commitments defined in the General Conditions of Use of the Site and the General Conditions or as a result of legal obligations, the Supplier may be forced to collect Customer Data. If the Customer does not wish to communicate certain data to the Supplier, the Customer is aware that this may compromise the fulfilment of the Supplier's obligations as well as the use of the Solution.

In fact, the Supplier is not in a position to fulfill its obligations if no personal data is provided by the Customer. Personalization is the central element of the Solution insofar as it uses and stores Customer Data in order to automatically generate a harmonized email signature for the various Users.


The Supplier may collect, use, store and transfer various types of Personal Data concerning the Customer. They are grouped as follows:

  • When registering: email address, first name, last name,
  • When adding Users to the Account: first name, last name, e-mail, function, mobile, mobile, telephone, telephone, post, department, of Users to whom the email signatures will be applied.
  • Identity data:, first name, last name, username, username, email, email, title, telephone, department.
  • Contact data: company name, company name, billing address, delivery address, email address and telephone numbers.
  • Financial data: bank account and debit details (the Supplier uses this data only for payment processing purposes).
  • Transactional data: details on payments to and from the Customer account
  • Technical data: traffic data, browser type and version, time zone settings and location, operating system and platform, and other information about how the Customer accesses the website.
  • Profile data: username and password, purchases or orders made (interests and preferences of the Customer, feedback from the Customer and answers to questionnaires).
  • Usage data: information on how the Customer uses the website
  • Marketing and communication data: the Customer's marketing and communication preferences.

The Provider does not hold any information about the origins, religious or philosophical beliefs, religious or philosophical beliefs, sexual orientation, political opinions, trade union memberships, or health of Users.

Before loading the User Data into the Account, the Administrator must have obtained the consent of the persons concerned to use their Data. The Supplier can in no way be held responsible in the event of a complaint from a User on this subject.


In order to improve the Website and the Solution, the Provider analyzes the traffic generated by and using analysis tools. The Supplier does not market the Customer's Personal Data. These are used exclusively for the purposes of optimizing the website and the Solution.


On behalf of the Customer, the Supplier uses the Personal Data of the Administrator and Users in order to:

  • Respect the commitments defined in the General Conditions, in particular to implement and ensure the proper functioning of the Solution;
  • Manage requests and deal with any questions;
  • Comply with legal obligations in the event of solicitation by police services or any other judicial or public authority, as part of a valid judicial or administrative procedure.

As far as he is concerned, the Customer undertakes, in the case referred to in this clause, to strictly respect his obligations under the applicable regulations concerning the protection of personal data.

In this context, the Supplier acts as a subcontractor of the Customer within the meaning of the applicable RGPD Regulation.

The Supplier does not use, as part of the use of the Solution, by the Customer on his own behalf any other Personal Data for any purpose other than that defined above.

In application of articles 28.2, 28.3 d) and 28.4 of the RGPD regulation, the Customer authorizes for the operation of the Solution that the Supplier and the Subcontractors use whom the Supplier will transmit Personal Data.


The Supplier uses the Customer's Personal Data on its own account in order to:

  • Inform the Customer of new offers;
  • Inform the Customer of new functionalities;
  • Contacting the Customer as part of surveys;
  • Contact the Customer as part of satisfaction surveys;
  • Personalize the Supplier's marketing campaigns to send the Customer content adapted to its needs;
  • Inform the Customer of offers that may concern him.


The Customer has a number of rights concerning his Personal Data, including:

  • Access, modification and deletion of this Data;
  • Limiting or opposing the use of their Personal Data;
  • Data portability: recovery of your Data or part of your data in an electronic format that can be used and transmitted to a third party.

The Solution Administrator may contact the Supplier in order to inquire and/or exercise his rights by writing to us at For example, the Administrator may inform the Supplier of his desire to modify or delete the Account. Whatever his request, the Supplier will contact the Administrator in order to respond as accurately as possible.

The User must contact the Administrator for any request relating to his Personal Data or only in the event of failure of the Administrator, contact the Supplier directly at


The Personal Data of the Administrator or the Customer may be shared with third parties in the following cases:

  • When the Supplier works with partners whose purpose is in particular to:
  1. Manage secure payment;
  2. Ensure the proper functioning and updating of the Solution;
  3. Optimize the Solution;
  4. Communicate Customer data:
  • At the request of the police or any other judicial or public authority, in the context of valid legal proceedings;
  • When necessary to protect the rights of the Customer or those of a third party or in order to meet legal obligations;
  • If a third party buys the Solution from Signitic, in which case the Supplier will ensure the proper transfer of Data and Data protection obligations. In such a situation, the Supplier will make its best efforts to inform the Customer within the time limits set by the regulations.


The Solution is hosted in France. The Customer's Personal Data is also stored on a French server (Amazon Web Services) subject to the RGPD Regulation. You can access their personal data policy here:

If the Customer completes the registration form, the Personal Data provided is sent and stored on the AWS hosting service and the Google email provider.

The processing, securing and deleting of Data communicated by the Customer to its messaging service is in no way the responsibility of the Supplier. The Supplier invites the Customer to consult the privacy policy of its email provider.

Customer Data will be automatically deleted from the AWS host within one

(1) months from the end of the Subscription or the Customer's request plus the duration of the legal prescription.

As an exception, Financial Data will be kept for a maximum period of 10 years plus the duration of the legal requirement, in accordance with applicable accounting provisions.

The Supplier makes its best efforts to ensure that Customer Data is stored securely, in accordance with their integrity and confidentiality. The Supplier monitors its systems in order to detect any flaws and to guarantee the security of Customer Data. The Supplier cannot guarantee that the Data will not be viewable, altered or shared in the event of a violation of the protections put in place by the Supplier.

The Supplier keeps Personal Data for the period necessary for the performance of obligations as well as during the various Customer-Supplier exchanges.

Personal Data is deleted if it is no longer required for the points mentioned above.


The Provider uses “cookies” (small files placed on your hard drive) on some of the pages of its Site to better analyze the flow generated by the Site and the pages of the Site, personalize its services and their content, measure promotional effectiveness, and promote trust and security.

Here are a few things you need to know about cookies:

  • The Provider offers features that are only available through cookies.
  • The Supplier uses cookies to identify the Customer and allow him to remain connected.
  • Most cookies are “session cookies”, which means that they are automatically deleted from the Customer's hard drive at the end of a session.
  • The Customer always has the option of refusing cookies if his browser allows it, but in this case, some of the Provider Pages and services may no longer be accessible to the Customer.

SIGNITIC x TEAM FOR THE PLANET (signitic-banner)

As part of a partnership with Team For The Planet, Signitic offers a service to add a banner promoting the association directly into your professional or personal Gmail email signature.

Signitic will ask you for permissions to change your settings via Google authentication and then add an image with a link in your current signature.

Signitic guarantees that the information received from Google's APIs will comply with Google API Services User Data Policies, including limited use requirements. Signitic will only add an image chosen by Team For The Planet to your current Gmail signature. You can deactivate Signitic from your account right after.


The Supplier's Data Protection Office (DPO), based in Lyon, is responsible for the Personal Data collected and processed. For any questions concerning the way in which Personal Data has been or is used, please contact according to the modalities defined above.

The Supplier undertakes to communicate with the Customer to best manage its requests and avoid any dispute related to the use of the Customer's personal data. If the Customer considers that the Supplier did not meet your needs correctly, the Customer is entitled to contact the Commission Nationale de l'Informatique et des Libertés (CNIL).


The Privacy Policy may change at any time. If changes fundamentally impact the way in which the Supplier collects and/or uses the Data, the Supplier will notify the Customer so that he is aware of them and so that he can exercise his rights as appropriate.