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Solving a gmail signature problem

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Is your Gmail signature no longer displayed, or is it not displayed correctly? Absent logo, inactive link, truncated text: so many malfunctions that can be resolved in a few steps.

In a professional environment, every email reflects your image: a faulty signature can damage your credibility. Fortunately, the causes of these problems are often simple to identify. This detailed guide helps you diagnose, correct, and then prevent these problems thanks to professional solutions such as Signitic.

Why isn't my Gmail signature showing up?

Is signing enabled in Gmail settings?

This may seem elementary, but a non-activated signature remains one of the first causes of its absence in your emails. See you in Settings > See all settings > General. Scroll down to the section Signature and check that a block of text is associated with your email address. If you manage multiple accounts, also make sure that the correct signature is assigned to each account.

Is plain text mode disabled?

Gmail offers an editing mode plain text which, when activated, removes all HTML formatting — including images, links, and colors. To deactivate it, click on the three dots at the bottom right of the compose window and make sure “Plain text mode” is not checked.

Is the signature hidden in replies or transfers?

By default, Gmail doesn't reinsert your signature in every email response. It can be hidden or appear as quoted text. To correct this defect, go back to the signature settings and check the option “Insert this signature before the text quoted in the answers”.

Is the signature image properly hosted and accessible?

An icon that is not displayed is often linked to an insecure image hosting. Gmail refuses to show images that are stored locally or hosted on non-HTTPS servers. Choose reliable cloud hosting (like Google Drive or a corporate server set up in HTTPS), and make sure the image URL is public and accessible to everyone.

How do I fix common Gmail signature issues?

Clear browser cache and cookies

The browser cache can interfere with the display of your signatures, especially if there are recent updates. To reset the Gmail experience, clear the cache and cookies from Chrome or Firefox settings. Then, close and relaunch your Gmail session to apply the changes.

Delete and reinsert the signature image

If your signature image seems corrupt or no longer appears:

  1. Delete it from the signature editor;
  2. Reinsert it via the option “Insert an image”, using the HTTPS web address;
  3. Verify the display with a test email sent to a third party address.

Check the sharing permissions of hosted images

For images stored on Google Drive, Dropbox, or other: open the sharing options and make sure the image is accessible by “Anyone with the link”. A private image appears as an empty area in the signature.

Test the signature in private browsing mode or with another browser

Some extensions or local configurations may prevent signatures from being displayed. To check if the problem is related to your browser, several options are possible:

  • Open Gmail in private browsing;
  • Try a different browser;
  • Test sending a message to a different address.

Remember to check that the signature is displayed on a mobile device: depending on their format and number of characters, some HTML signatures may appear truncated in the Gmail application on a smartphone.

How can Signitic help with your Gmail signature?

Centralization and simplified signature management for teams

Signitic allows a company to manage all the email signatures of its employees from a single interface. No more logo or address errors: all your signatures are standardized and automatically applied to each employee.

Automatic integration of signatures in Gmail

Once the configuration is complete, Signitic automatically inserts the signature in the right place, regardless of the terminal used. Create and add a signature on Gmail has never been easier!

Real-time tracking and updating of signatures

The Signitic interface allows you to modify a signature for an entire team in a few clicks. Statistics (clicks, impressions) allow you to measure the marketing performance of your email campaigns or reminders: it is an ideal tool for coherent and successful communication.

FAQ — Common Gmail signature issues

Why is my signature not showing up in response emails?

Gmail often hides the signature so as not to weigh down discussion threads. To force it to appear, check the option “Insert this signature before the quoted text” in the signature settings.

How can I ensure that my signature image is visible to all recipients?

Use a public image URL that is hosted on a reliable HTTPS server. You can test the visibility of the image by opening it in a private browser.

Is it possible to use multiple signatures in Gmail?

Yes, via the menu Signature in Gmail settings. You can create multiple signatures and apply them manually to each message, or use the option Patterns to automate some variants.

Do you have more questions?
Take a few minutes with us to discuss your signature.