Frequently asked questions

Signitic operates on a subscription model per user and per month, with a basic rate of €1 excluding VAT per user and per month, adjusted according to volume and functionalities.

There are several payment methods you can choose from. Or by bank card or SEPA direct debit by subscribing to your Signitic subscription online, with a monthly debit. Or by bank transfer upon validation of the annual estimate sent by the Signitic team.

Billing is adjusted automatically based on the actual number of active users. You can easily change the number of users at any time.If you have opted for automatic monthly billing, the rate is automatically adjusted each month. If you pay for your Signitic subscription on an annual basis, your number of licenses is set; if you add more, additional users will be billed in proportion to the remaining months before renewal. <p></p><br>

Signitic adheres to high security standards to protect user data from unauthorized access. We respect privacy laws. We maintain and have our infrastructure tested regularly to prevent security breaches.

Signitic adheres to high security standards to protect user data from unauthorized access. We respect privacy laws and regularly maintain our infrastructure to prevent security breaches.

Since its creation, Signitic has focused on the quality of service for the management of email signatures, contractually guaranteeing the protection and non-use of the contact details received. We refrain from adding personalized trackers in signatures, in accordance with the GDPR, which requires informed consent for tracking. User data remains confidential and is not transmitted or sold to third parties.

Yes, Signitic is a secure email signature management solution. It has been ISO 27001 certified since March 8, 2025, and renewed its certification in 2025. Our safety standards are high. Several measures protect our users' data from unauthorised Access. Signitic is committed to respecting French and European laws protecting the right to privacy of its users. And our infrastructure is regularly updated to avoid security breaches. Our General Information System Security Policy (PGSSI), summarizing our actions, is available on request.

Signitic ensures the high reliability of its services, with integrations designed to maintain access to emails even during a possible interruption of our infrastructure. Through its approach, Signitic guarantees the delivrability of your emails, which will never be blocked because of email signatures.

Yes, all data is stored on highly secure European servers. Data is backed up daily. And we are in a position to set up a backup very quickly in the event of an incident.

No, they are not lost. Signitic considers the reliability of its services to be an absolute priority. Our various integrations (depending on the software or email clients) are all designed so that you can use your emails, even if our infrastructure was down for a few minutes. Our hardware is also redundant to prevent a disk failure from creating data loss.

No, Signitic does not and will never have access to the content of its users' emails. Here's why: Signitic is only integrated at the email client level, not at the server level. This is a major differentiating characteristic with other players in the email signature industry. Concretely, this means that at Signitic none of your emails pass through our servers. We are natively integrated into email systems such as Outlook, Microsoft 365 or Gmail. Conversely, some other publishers suggest adding the signature once the email has passed through their servers, which gives them access to confidential information: they know which collaborators send emails, who you write to and how often.

HTTPS is the encrypted version of the “HTTP protocol.” It ensures that email signature data is fully encrypted between your computer and our servers.

No, Signitic does not use any of your data. Your users' data is confidential, Signitic will never transmit or sell it to third parties. Since its creation, Signitic has been proud to have a business model based solely on the quality of the service offered for the management of email signatures. This allows Signitic to be able to guarantee — and this in a contractual manner — the protection and especially the non-use of the contact details entrusted to it. We don't add custom trackers to email signatures to find out what time a particular recipient was reading. Collecting this information and making it available is contrary to the GDPR, which states that the informed consent of the person being hunted must be obtained, which is never the case at Signitic. This is a big difference compared to other players in email signature management.

Your personal data is very important to us. Our privacy policy will tell you in more detail how we protect them and use your data for the proper functioning of the service.

You can contact our DPO by email at the following address: dpo@signitic.com.

We have put processes in place to ensure that we respect your rights to: rectification, portability, and erasure of data. Signitic's security actions are documented in the General Information System Security Policy (PGSSI). If you use Signitic you can request access to this information. This transparency approach aims to meet the security standards required as part of the ISO 27001 certification obtained by Signitic.

Yes, as a French and European player in email signatures, in compliance with the GDPR, Signitic maintains a data processing register. We note who has the right to access the data. And also where they are stored and processed, as well as the retention time of these. This data can be consulted on request to the DPO.

Yes, Signitic offers a free, non-binding test period of 15 days. You don't need to enter your bank card to get started. The test period allows you to create your account and use the various functionalities of Signitic such as: the no code email signature editor, the addition or synchronization of a user directory (AD or SIRH), the deployment of email signatures in your email (Gmail, Outlook Microsoft 365, Apple Mail) and your CRM (Salesforce, Hubspot), the creation and deployment of communication banners, the segmentation of messages. At the end of the test, you can subscribe to the service for 1 year, the billing will be based on the number of users.

If you are a business with more than 250 employees, we recommend automating user management by connecting your company directory (AD) or HRIS with Signitic. Signitic offers a very advanced native integration with Entra ID, Google Workspace or Lucca, where you choose exactly which fields to sync. The Signitic API also makes it possible to connect any data source (AD on premise, business application) to manage users. The advantages are: automatic onboarding of new users, updating of data in signatures, and offboarding of old users.

Yes. Signitic allows you to create email signature templates, with our no code and HTML editor, or to import your own existing templates. You can choose from a range of ready-to-use templates, and fully customize them. Follow our expert recommendations in terms of design, font, image weight, in order to maximize the deliverability of your emails. Video tutorials also show you lots of tips and advanced features.

Yes. Signitic email signature templates are designed to adapt perfectly to different screens (computer, tablet, smartphone). By default, we recommend email signature templates, adapted to mobile devices. This makes it possible to avoid signatures that are too large where you have to scroll horizontally on mobiles. You can change the width of the templates in the no code and HTML template editor, if you want larger or smaller signatures.

The images and logos are displayed upon receipt in the emails sent. Image management depends on the email used: on Outlook, the images are embedded in the email directly (“embedded”). In Gmail, images are not embedded in the email, they are “remote”, i.e. they are called when the message is displayed on the Signitic servers. Our servers are based in France, in Europe, to guarantee their display on Outlook, Gmail and the main email clients.

Yes. You can add dynamic communication banners to email signatures and deploy them automatically. You can segment and choose exactly who will relay what message. And then monitor their performance (promotional campaigns, events, events, employer brand, internal or external communication, etc.) from the campaign management interface in Signitic. You will then be able to compare the effectiveness of each of your campaigns, and the interest of your interlocutors in your various contents.

You can choose whether or not you allow the editing of the various email signature fields by your employees.If you synchronize your directory (AD) with Signitic, by default the signature fields cannot be edited. But you can change these settings field by field. Experience shows that it makes sense to give the user a bit of freedom, in particular to allow him to change the title of his function displayed in the email signature or to correct his phone. Important: Signitic only reads fields, there is no write back capability to your AD or HRIS.

There are three ways to add or remove users. You can either import a file, or synchronize your corporate directory (Entra ID, Google Directory, Lucca), or manage them manually via the interface. Signitic has the most advanced French and European interface to manage the synchronization of its directory. You can choose which groups to sync, choose each field, and how to sync it. The Signitic interface offers native integration with the main directories and HRIS, and also an API, in order to be able to connect any data source, including an on-premise directory. By synchronizing your directory you allow automatic updating as well as automated onboarding and offboarding of users.

Yes. Signitic allows fine management of access rights. You can choose the scope of intervention of an administrator on the account Admin access can be: total or partial, i.e. only this or that brand, territory or subsidiary. Also define the role: the administrator can have full access, or only be in charge of managing banners or design, but without the right to modify email or directory connectors, for example.

Signitic integrates with Outlook Exchange, Microsoft 365/Office 365, Microsoft 365/Office 365, Gmail, Google Workspace, Apple Mail. It works on PC, Mac, and mobile devices. Signitic also integrates with other messaging systems: Notion Mail, Airmail, Spark... The solution also integrates with CRMs such asSalesforce, Hubspot, Pipedrive, and support or automation platforms such as Front, Helpscout, Lemlist.

Yes. Signitic allows you to synchronize all or part of your directory (Entra ID, Azure Active Directory, Google Directory, Lucca, etc.). With precise inclusion and exclusion rules. This ensures email signatures are always up to date.Signitic makes it possible to synchronize very precisely the user data to be displayed in email signatures. Thanks to the Signitic API you can even choose any data source. Watch the videoImportant: after setting up the synchronization, you check the result and then validate it before setting it up in production.

Yes, you need an active Signitic account

Signitic allows centralized and consistent management of email signatures. You thus ensure a homogeneous brand image, with a qualitative design. And you automatically relay targeted and up-to-date content in professional exchanges. Going through Signitic offers significant time savings for IT administrators and for marketing teams. On the CSR impact side, email signatures will be optimized and therefore lighter. You can find many concrete benefits in the customer cases and the guides available on our blog.

Yes, Signitic offers an addin (native integration) that you can deploy centrally from your Microsoft 365 or Google Workspace tenant. On the other hand, users do not have to install anything on their computer. The implementation is transparent for them, no action is required by employees.Important: Signitic is not a server-side solution, but an integrated solution only on the messaging side, which guarantees the security of your confidential email exchanges. Nothing passes through our servers, which is much appreciated by CIOs and CISOs

Yes. Signitic is the only solution that offers native integration of email signatures into Salesforce andHubspot. Unlike other solutions, none of your emails go through a server to add the signature. It is directly at the CRM level that the email signature is integrated and synchronized. This is a major difference, which makes Signitic the most complete and secure solution for managing email signatures.

There is a major difference compared to server-side integration, as proposed by Code Two or Exclaimer: with Signitic none of your confidential email exchanges pass through our server. Your email signature is only and natively integrated at the messaging level. This provides three guarantees: first the confidentiality and security of your exchanges, then the delivrability of your emails which will never be blocked in case of unavailability of a server. And finally, the fact that your employees always see their signature before sending an email. They know what they are conveying as a brand image and as a message.

Yes. Signatures are automatically applied to all email clients, including mobile ones. You will find the same email signature when you write a message from your mobile, whether it is an iPhone or an Android, in the Apple Mail, Gmail or Outlook application. Note: unlike server-side solutions, where you don't see your email signature before sending, Signitic allows you to see and check your email signature from your mobile phone. A major difference with other French and European publishers of email signature solutions.

Le tarif appliqué correspond au plan en vigueur lors de la souscription. En cas de renouvellement, le prix peut évoluer selon la grille tarifaire en place, mais toute modification est bien sûr communiquée et validée à l’avance.

Pour changer de plan, vous devez contacter notre équipe. Elle vous guidera vers le plan le mieux adapté à vos besoins.

Chaque plan Signitic donne accès à un ensemble de fonctionnalités adapté à vos besoins. Les fonctionnalités exactes varient selon le plan choisi, mais aucun frais caché ou frais de formation n’est appliqué. La mise en place reste simple et notre équipe peut vous accompagner si nécessaire.

Nos abonnements sont conclus pour une durée ferme de 12 mois à compter de la date de souscription. Cela nous permet de garantir un accompagnement stable et un service de qualité tout au long de l’année.

Yes, once your signature is synchronized using the extension, it will be updated automatically with each modification in Signitic

Yes, you need an active Signitic account

Yes, Signitic allows you to insert promotional banners into signatures, thus transforming each email into a marketing opportunity.

Significant automatons signature management but also allows manual adjustments if necessary.

Yes, you can embed calls to action (CTAs) directly into signatures to encourage interactions.

Yes, signatures can include employee profile photos.

Signitic uses encryption technologies to protect all of your users' data.

Yes, you can personalize signatures to reflect different products or services offered by your business.

Yes, Signitic works with cloud-based email services like Google Workspace and Microsoft 365.

Yes, signatures can include phone numbers and other important contact information.

Yes, Signitic offers detailed reports on the impact of signatures on your marketing campaigns.

Signitic requires a connection to your email service (like Gmail or Outlook) and a web browser for administration.

Yes, Signitic allows you to create custom signatures based on roles or departments.

Yes, Signitic is a perfect fit for remote work environments.

Signitic makes it possible to manage centralized signatures for several offices or subsidiaries through a single interface.

Yes, Signitic is compatible with Google Workspace (formerly G Suite).

Signitic offers several pricing plans adapted to business needs, available on the website.

Yes, Signitic allows you to quickly change signatures to reflect specific events or campaigns.

Signatures are automatically adapted to be compatible with computers, tablets and smartphones.

Yes, Signitic provides detailed statistics on clicks made on links and banners in signatures.

Yes, Signitic integrates with CRM tools and other marketing solutions to maximize campaign effectiveness.

You can incorporate logos, images, banners, and hyperlinks into your signatures.

Yes, Signitic makes it possible to extend signature management to external collaborators, guaranteeing consistency in all emails sent.

Yes, you can create and manage specific signatures for different brands or entities under the same organization.

Signitic ensures that all email signatures respect your company's graphic guidelines, thus strengthening your brand image.

Yes, Signitic allows you to add links to your social media accounts in each signature.

You can use Signitic to create special signatures and include promotional banners during specific periods of time.

Yes, Signitic allows signatures to be previewed before applying them across the business.

Yes, Signitic is perfectly suited to multi-site businesses with specific needs for each location.

When a new employee joins your company, their signature is automatically generated via Signitic, according to your predefined criteria.

Yes, you can plan and manage multiple banner campaigns on specific dates.

You can add banners directly from the Signitic interface in a few clicks.

Yes, Signitic is fully compliant with the GDPR, ensuring the protection of your users' personal data.

Yes, you can personalize the signatures of each employee while ensuring visual consistency across the organization.

Signitic is compatible with Gmail, Outlook, and Microsoft 365.

Yes, Signitic offers reporting tools to track clicks and the performance of banners inserted in signatures.

Signitic makes it possible to manage banner campaigns in email signatures, thus offering an additional marketing channel.

Yes, Signitic offers technical support available to answer your questions and resolve issues.

You can create custom signatures with your company logo, banners, social media links, and more.

Yes, Signitic supports multiple languages, which is ideal for international businesses.

Yes, Signitic allows you to create specific signatures for each department or department in your business.

Installing and setting up Signitic typically takes a few minutes.

Yes, Signitic offers a free trial period to discover its features.

Yes, signatures created via Signitic are displayed correctly on emails sent from mobile devices.

Signitic connects to corporate email services to automatically sync and apply custom email signatures.

Yes, Signitic is designed to be used by businesses of all sizes, from startups to large businesses.

Signitic is an email signature management solution for businesses, allowing standardization and centralized management of employee signatures.

Signitic allows for the standardization of signatures, thus increasing brand consistency and the professionalization of exchanges.

Yes, all communications and data are encrypted and compliant with the highest security standards.

Benefits include consistent signatures, the ability to launch marketing campaigns via signatures, and simplified management.

Yes, Signitic integrates easily with Gmail and Outlook for seamless signature management.

Yes, Signitic is compatible with Gmail, Outlook, and Microsoft 365, as well as other email services.