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Frequently asked questions

Discover the answers to the most frequently asked questions about using our Signitic solution, for optimal management of your email signatures.

What happens if my team has more than 19 free users?

Beyond 19 users, it is necessary to switch to a paid offer. Signitic offers a dedicated pricing page to compare the available plans.

What are the benefits of using Signitic even for a small team?

Signitic allows a small structure to benefit from a professional image thanks to a clear and structured signature, consistency for the whole team with homogeneous signatures, automatic information updating, dynamic communication via a banner, and one-click deployment for all employees.

Can you analyze the performance of your signatures with the free version?

Yes. Signitic includes click and engagement analysis in its free version, to make signatures a measurable marketing tool.

Can you add banners to your signatures with the free version?

The free version includes the ability to add a banner, automate a campaign, and measure clicks and engagement.

How long does it take to create your signature with Signitic?

Signitic makes it possible to create and configure a professional signature in 2 minutes, with no technical skills required.

How many users can you manage with the free version of Signitic?

The free version of Signitic is available for up to 19 users.

Is Signitic really free? Are there conditions?

Yes. Signitic offers a free lifetime offer, with no credit card required, for up to 19 users.

Does Signitic allow vCards to be managed from the same interface as email signatures?

Yes. vCards are created automatically for your employees based on their information already present in Signitic, from the same centralized interface that was used for signatures and campaigns.

What is the synchronized physical business card offered by Signitic?

It is a card printed in your brand colors, integrating QR code and NFC, which remains connected to the employee's digital profile in real time. It can be assigned or reassigned directly from Signitic.

Can we measure the performance of vCards per employee?

Yes. Signitic makes it possible to measure and analyze the impact of each collaborator in the field: views, interactions and leads generated.

Is an employee's information automatically updated on their vCard?

Yes. Any change in position, number or team is automatically reflected on the card of the employee concerned.

Can we choose what information is displayed on a vCard?

Yes. Signitic allows you to precisely select the data visible on each card in order to align its content with your business goals.

Is the company's graphic charter automatically applied to vCards?

Yes. Each vCard automatically inherits logos, colors, and fonts defined at the group or entity level in Signitic.

What sharing methods are available for a Signitic vCard?

Signitic offers four sharing methods: the QR code (a unique code per employee), the dedicated link (sent by email or message after an appointment), the NFC (a simple touch between two devices) and the synchronized physical card (printed, with integrated QR code and NFC, connected in real time to the digital profile).

How do you deploy your team's vCards with Signitic?

Deployment is done in three steps: create a vCard template in the colors of your brand, assign it to your employees in one click, then let each employee share their profile via QR code, link or NFC.

What is a Significtic vCard?

A Signitic vCard is a digital profile deployed for each employee, shareable via QR code, link or NFC. It contains its contact details and professional information, always up to date, and the leads generated are automatically sent back to your CRM.

Can you deploy Signitic under your own subdomain?

Yes. Signitic can be deployed under your own subdomain to strengthen brand consistency and user trust, while controlling your access environment.

Can we restrict the modification of employee data in Signitic?

Yes. Signitic makes it possible to completely restrict the editing of data, to authorize it partially, or to impose validation before publication.

Is it possible to enforce SSO authentication on Signitic?

Yes. Signitic makes it possible to impose single authentication (SSO) via Microsoft or Google to secure access to the platform and simplify identity management.

How does Signitic manage user access rights?

Signitic integrates a role management system that allows you to create custom roles and assign specific rights by team, entity, or function. You define who can create, modify, validate, or simply view the information.

How does Signitic integrate securely with Google Workspace and Microsoft 365?

Signitic is an official partner of Google and Microsoft. Integration with Google Workspace ensures secure user synchronization and full compatibility with Google security standards. Integration with Microsoft 365 is based on certified and secure authentication mechanisms, ensuring reliability, compliance and service continuity.

Where is Significtic user data hosted?

User data is hosted in Europe, in order to ensure compliance with European regulations.

Does Signitic comply with the ISO/IEC 27001 standard?

Yes. Signitic meets the security requirements of the ISO/IEC 27001 standard. It ensures that our processes comply with best practices in governance, access control, vulnerability management, and business continuity.

Once the test is over, how do you deploy the winning variant to all employees?

Once the results have been analyzed and the winning variant has been identified, all you have to do is activate it as the main campaign from the Signitic interface and deactivate the other variants of the test. Deployment is carried out centrally and automatically: all employees concerned start using the selected version as soon as the next synchronization occurs, without any action on their part. This fluidity between testing and large-scale deployment is one of the key benefits of centralized signature management in Signitic.

What is the difference between an A/B test on an email signature and an A/B test on a traditional email?

An A/B test on a classic email (emailing campaign) applies to a one-time sending to a contact list. Conversely, email signature A/B testing is based on the hundreds or thousands of emails sent every day by your employees as part of their daily exchanges. The volume of data is therefore potentially much higher, and the context of exposure is different: the recipient is engaged in a conversation, which can influence their level of attention and their behavior in the face of the banner. It is a complementary and often under-exploited channel.

Is it possible to export the results of an A/B test to share them or integrate them into a report?

Yes, the statistics generated by Signitic are exportable, which makes it easy to share them with marketing teams, management or any other interlocutor who does not have access to the platform. These exports can also be integrated into existing reporting tools to consolidate email signature performance data with other communication indicators. This is an asset for teams looking to demonstrate the ROI of their email signature strategy with concrete and shareable data.

Can we monitor the performance of an A/B test per employee?

Yes, Signitic makes it possible to analyze the contribution of each collaborator to the overall performance of a test. This means you can identify if certain teams or sender profiles are generating more engagement with a particular variant. This level of granularity is useful for refining targeting rules: if a banner performs better when sent by salespeople than by support, it becomes relevant to reserve it for this group to maximize its impact.

What statistics are available to analyze the results of an A/B test?

Signitic provides detailed statistics for each test: number of clicks per variant, and follow-up per employee. This data makes it possible to quickly identify which variant resonates best with your audience. It is also possible to track conversions if UTM parameters have been configured, which makes it possible to trace the impact of the different variants to the results in your analytics tools (Google Analytics, HubSpot, etc.).

Can priorities be managed between several active A/B testing campaigns at the same time?

Yes, Signitic integrates a three-level priority management system (high, medium, and low) that applies to both traditional campaigns and A/B tests. When several campaigns are active simultaneously for the same collaborator or group, it is the priority set that determines which priority is displayed first. This feature is especially useful during periods of high marketing activity, when seasonal campaigns, ongoing tests, and ongoing communications coexist at the same time.

How are variants distributed during an A/B test?

Signitic distributes variants in a random and balanced manner between recipients. This means that each variant receives comparable exposure, which ensures the statistical reliability of the results. The rotation is carried out automatically with each dispatch, without the collaborator having to intervene or even be informed of the test in progress. This equitable distribution is essential to objectively compare performance and avoid biases related to the time of shipment, sender profile, or other external variables.

What is email signature A/B testing and why should I use it?

Email signature A/B testing consists in simultaneously broadcasting several variants of a banner or signature to your recipients, in order to compare their performance and identify which one generates the most engagement. Instead of choosing a visual or a message based on intuition, you make decisions based on real data: click rates, interactions, conversions. Applied to the email signature, a channel in daily contact with your customers and prospects, A/B testing makes it possible to continuously optimize the impact of each email sent by your employees.

Is Signitic suitable for large companies with hundreds or thousands of employees?

Yes, Signitic is designed to adapt to organizations of all sizes. The platform is used by more than 5,000 companies on a daily basis, including accounts with several hundred or thousands of employees spread over several entities. Automatic synchronization with the directory, multi-entity management, field mapping, and advanced segmentation rules make it possible to manage large-scale deployment without organizational complexity becoming an operational barrier for IT or marketing teams.

What happens in Signitic when an employee changes departments or leaves the company?

Thanks to automatic synchronization with the directory (Google Workspace or Microsoft 365), any change in department, position or status of an employee is automatically reflected in Signitic during the next daily synchronization. If an employee joins a new team, they automatically inherit the signature and campaigns of the corresponding group. If he leaves the company and is deactivated in the directory, his access and signature are also deactivated in Signitic, without manual intervention by the IT or marketing team.

Can employees submit changes to their personal information?

Yes, Signitic provides a mechanism for updating personal data that gives employees a certain autonomy while maintaining administrative control. An employee can submit a change request (new phone number, title change) which is then reviewed and validated by the administrator before being applied. This validation circuit ensures the consistency and accuracy of the information displayed in the signatures, while avoiding errors or updates that do not comply with internal policy.

Is it possible to apply a different graphic charter depending on the subsidiary or the brand?

Yes, it's one of the main use cases for segmentation in Signitic. Each group or entity can have its own colors, fonts, logos and visual styles, which are automatically applied to all the signatures of the employees who belong to it. If a subsidiary updates its logo or changes its color palette, simply change the corresponding group settings in Signitic: all entity signatures are updated instantly, without affecting other entities in the organization.

How does Signitic manage multi-brand or multi-subsidiary organizations?

Signitic is designed to replicate the complexity of large organizations: distinct legal entities, subsidiaries, business units, parallel brands, locations by country. Each entity benefits from its own signature rules (graphic charter, colors, colors, logo, links, legal notices) while being managed from a single interface. Administrators can define specific rights and settings at each level of the tree, allowing for precise governance without multiplying tools or interfaces.

How are directory attributes linked to email signature fields?

Signitic offers a field mapping feature that allows each attribute of the directory (position, department, telephone, address...) to be associated with the corresponding field in the signature model. This configuration is done only once from the administration interface. Once the mapping is configured, any modification in the admin console (change of position, new number, update of a service title) is automatically reflected in the signatures of all employees concerned, without any manual intervention.

Can we filter the collaborators to be imported into Signitic?

Yes, Signitic allows you to choose precisely which people or teams to import and manage in the platform. It is therefore not necessary to import the entire company directory: you maintain control over the exact scope of the employees covered by the centralized management of signatures.

How do I import collaborators into Signitic from the company directory?

Signitic connects natively to Google Workspace and Microsoft 365 to automatically import employees and their data from the corporate directory. The information of each employee (name, first name, position, department, telephone number) is directly retrieved from the source, which eliminates the risk of error and guarantees signatures that are always consistent with official HR data.

What is email signature segmentation in Signitic?

Segmentation in Signitic consists in reproducing the real structure of your organization: departments, subsidiaries, teams, geographical areas, brands, to assign to each group the signature and the campaigns that correspond to it. Instead of managing a single signature for the entire company, you define rules by entity: salespeople have their signature, HR has their own, each subsidiary has its own charter. This centralized organization makes it possible to precisely manage the brand image on all outgoing communications, regardless of the size or complexity of the company.

How often are targeting rules and signatures synchronized?

Signitic automatically synchronizes all data on a daily basis: new campaigns activated, signature changes, updates to employee information from the directory, and new targeting rules configured. This synchronization ensures that each employee always uses the most up-to-date version of their signature, without manual intervention. In case of urgent need (launching an emergency campaign, for example) it is also possible to force manual synchronization from the administration interface.

What is the difference between targeting and segmentation in Signitic?

The two functionalities are complementary but act at different levels. Segmentation concerns the organization of sending employees: it makes it possible to group together teams, departments or subsidiaries in order to assign them signatures and campaigns adapted to their profession. Targeting, on the other hand, concerns email recipients: it makes it possible to adapt the content displayed according to the profile of the person receiving the message. Used together, these two functionalities make it possible to cover the entire personalization chain, from the sender to the final recipient.

How to measure the effectiveness of targeting on campaign performance?

Signitic integrates detailed statistical tools that allow you to monitor performance by campaign, by collaborator and by segment of recipients. You can thus compare the click rate of a banner displayed to external versus internal contacts, or measure the engagement generated by a campaign targeting a specific sector. This data, combined with the automatically generated UTM parameters, makes it possible to continuously optimize the targeting rules to maximize the impact of each communication.

Is it possible to manage targeting for a multi-brand or multi-subsidiary organization?

Yes, Signitic is designed to meet the needs of complex organizations. The multi-brand management feature makes it possible to automatically adapt the signature and the displayed campaign according to the email address used by the employee. Thus, an employee who sends emails from several addresses (brand A, brand B, regional subsidiary, etc.) automatically sees the correct signature applied according to the context of sending, guaranteeing total brand consistency across all entities.

How does Signitic integrate with HubSpot for signature targeting?

Signitic syncs with HubSpot to allow targeting based on existing CRM segments. This means that you can adapt the banner displayed in a signature according to the contact's sales cycle (prospect, customer, partner), industry, or any other contact or business segmentation criteria defined in HubSpot. This integration makes it possible to align the daily email communication of your teams with the company's overall marketing and sales strategy, without duplicating settings.

How does domain name targeting work in Signitic?

Targeting by domain name makes it possible to adapt the content of the signature according to the recipient's email domain. Concretely, you can configure a specific banner for all emails sent to contacts belonging to a particular company, or display a personalized message for your strategic accounts. This is particularly useful for sales teams working with key account customers: each email sent to them can carry a tailor-made message, without additional effort.

Can a different banner be displayed depending on whether the recipient is internal or external to the company?

Yes, it's one of the most used targeting rules in Signitic. It is possible to define that a marketing banner (invitation to an event, commercial offer, link to a white paper) is displayed only in emails sent to external contacts, while internal exchanges remain refined and focused on the essentials. This internal/external targeting is automatically applied to each shipment, without the collaborator having to choose which version to use.

What is email signature targeting and why is it useful?

Email signature targeting consists in automatically displaying a different signature or banner depending on the profile of the sender and that of the recipient. Instead of sending the same message to everyone, Signitic adapts the content of each signature in real time according to specific criteria: type of contact (internal or external), domain name or Hubspot segment. Result: each email becomes a personalized point of contact, more relevant and more engaging for its recipient.

Can we preview and test a signature before deploying it?

Yes, Signitic includes a test phase in the creation process. Before deploying, you can preview the signature rendering and verify that all elements are displayed correctly. The platform also alerts in case of errors detected (broken links, excessive weight that may affect deliverability, misconfigured elements) in order to secure each production run. This makes it possible to deploy reliable signatures without unpleasant surprises.

Is it possible to lighten the signature when replying and transferring emails?

Yes, Signitic allows you to define specific display rules for responses and transfers. It is thus possible to automatically hide certain elements such as the marketing banner or the logo upon the first response, in order to avoid the repetition of the complete signature in the discussion threads. Only essential information (name, contact details) remains visible. This improves the readability of exchanges and avoids overloading email threads, a common problem in business communications.

Can we display a different signature depending on whether the email is sent internally or externally?

Yes, Signitic offers advanced visibility rules that automate the display of the signature according to the recipient. You can set up a full signature with logo, marketing banner, and CTA for emails sent to external contacts (customers, prospects, partners), and a lightweight version for internal exchanges between colleagues. This feature is particularly useful for strengthening the brand image with customers while maintaining lighter and more relevant internal communication.

How can I guarantee that all my company's signatures respect our graphic charter?

Signitic integrates a centralized design system: you define the colors, logo, and graphic styles of your company only once at the entity or group level. These settings are then automatically applied to all signatures in the organization. Employees can't change their signature themselves, which eliminates all visual disparities. If your charter evolves (new logo, new color palette), a single update in Signitic is enough to instantly apply it to all signatures.

Is the personal information of each employee automatically included in the signature?

Yes, that's one of the strengths of Signitic. The platform connects directly to your user directory (Active Directory, Microsoft 365 or Google Workspace) to retrieve the data of each collaborator: name, first name, position, telephone number, email address, etc. This information is then automatically injected into the variable fields of the signature model. Result: each employee has a personalized signature in his name, without any manual entry on his part, and updates to the directory (change of position, new number, etc.) are automatically reflected in the signature.

How do I assign an email signature to a collaborator or a team?

The attribution of signatures is done entirely from the centralized Significtic interface, with no action required on the part of employees. Once the signature template is created, all you have to do is assign it to a user, a group, or an entire entity (department, subsidiary, brand). Signitic synchronizes with your directory (Microsoft 365/Azure AD or Google Workspace) to automatically retrieve the list of collaborators and their data. It is also possible to assign several signatures to the same collaborator, depending on the contexts or brands represented.

Quels éléments peut-on intégrer dans une signature mail avec Signitic ?

Signitic permet d'intégrer tous les éléments essentiels d'une signature mail professionnelle : informations textuelles du collaborateur (nom, prénom, poste, numéro de téléphone, adresse), logo ou photo de profil, liens vers les réseaux sociaux de l'entreprise ou du collaborateur (LinkedIn, Twitter, Facebook…), boutons d'appel à l'action (CTA) cliquables, bannières marketing, mentions légales et disclaimers. Chaque élément peut être conditionné selon des règles d'affichage, ce qui permet d'adapter automatiquement le contenu de la signature selon le destinataire ou le type d'email.

Do you need to know how to code to create an email signature with Signitic?

No, no technical skills are required. Signitic offers a drag-and-drop visual editor that allows you to design professional email signatures in a few clicks, without touching a single line of HTML. You assemble the blocks of your choice: text, logo, photo, photo, social networks, CTA button, directly from the interface. To go even faster, a library of ready-to-use templates is available: simply choose a template and customize it according to your brand identity.

Is Signitic compatible with HubSpot for campaign management?

Yes, Signitic offers an integration with HubSpot that enhances campaign targeting capabilities. In particular, it is possible to target recipients based on HubSpot segments, which makes it possible to align email signature campaigns with the existing CRM strategy. Note, however, that if you disconnect from Signitic, the signature will remain present in HubSpot but will no longer be updated automatically in the event of a change of banner or campaign.

Do employees need to do anything to get campaigns to show up in their emails?

No, no action is required on the part of employees. Signitic fully manages the deployment of campaigns in a centralized and automatic manner. As soon as a campaign is activated by the administrator, the banner automatically appears in the signatures of the employees concerned, at the scheduled dates and times. Teams don't need to change their signature, install anything, or even be notified of the change to get the campaign up and running.

Is it possible to broadcast different campaigns for different teams?

Yes, it's one of the main use cases for the campaign feature. Signitic makes it possible to assign each campaign to specific groups of collaborators: by team, by department, by function or by domain name. Thus, salespeople can display a lead generation banner, HR teams a recruitment announcement, and support teams a reassurance message, all simultaneously and from a single centralized management interface.

What happens when multiple campaigns are active at the same time?

Signitic manages display conflicts through a three-level priority system: high, medium, and low. When multiple campaigns are simultaneously active for the same collaborator or group, the campaign with the highest priority is displayed first. This ensures that your most important messages, such as a product launch or an urgent commercial operation, are always visible, even during times of high marketing activity.

How to target the right recipients with an email signature campaign?

Signitic offers several levels of targeting to adapt each campaign to its audience. It is possible to target by type of recipient (internal or external), by recipient domain name, by HubSpot segments, or by group of sending collaborators (team, department, subsidiary). This makes it possible, for example, to display a recruitment campaign only in emails sent by HR, or to broadcast a commercial offer exclusively to external contacts belonging to a given sector.

How do I create a banner for an email signature campaign with Signitic?

Signitic offers two approaches to create your visuals. The first is to use the native integration with Canva: you design your banner directly in Canva from ready-to-use templates and then instantly import it into Signitic. The second is to import an already existing visual in image format. In both cases, the banner is then associated with a clickable link and integrated into the chosen signature template, without technical manipulation.

What types of content can you broadcast via an email signature campaign?

The use cases are very varied. Signitic allows you to broadcast campaigns to promote a webinar, share a white paper, share a white paper, announce a new product, highlight commercial offers, facilitate appointments, collect customer reviews, communicate on internal events, communicate on internal events, wish for the end of year holidays or summer vacation, and remind you of important dates or deadlines. In summary, any message that you want to send to your contacts regularly can be transformed into an email signature campaign.

What is an email signature campaign and what is it for?

An email signature campaign consists in integrating a clickable visual banner into the email signatures of employees to broadcast a marketing or institutional message. Concretely, each email sent by your teams becomes a point of contact with your customers and prospects: an invitation to a webinar, a promotion, a product launch or even a collection of opinions. With Signitic, these campaigns are managed centrally and can be scheduled, targeted, and measured, without any action required from employees.

What are the prices of Signitic in France and Europe?

Signitic operates on a subscription model per user and per month, with a basic rate of €1 excluding VAT per user and per month, adjusted according to volume and functionalities.

What payment methods are available?

There are several payment methods you can choose from. Or by bank card or SEPA direct debit by subscribing to your Signitic subscription online, with a monthly debit. Or by bank transfer upon validation of the annual estimate sent by the Signitic team.

What happens if the number of users increases or decreases?

Billing is adjusted automatically based on the actual number of active users. You can easily change the number of users at any time.If you have opted for automatic monthly billing, the rate is automatically adjusted each month. If you pay for your Signitic subscription on an annual basis, your number of licenses is set; if you add more, additional users will be billed in proportion to the remaining months before renewal. <p></p><br>

Is Signitic reliable and secure?

Signitic adheres to high security standards to protect user data from unauthorized access. We respect privacy laws. We maintain and have our infrastructure tested regularly to prevent security breaches.

Is our data well backed up?

Signitic adheres to high security standards to protect user data from unauthorized access. We respect privacy laws and regularly maintain our infrastructure to prevent security breaches.

How does Signitic use my private data?

Since its creation, Signitic has focused on the quality of service for the management of email signatures, contractually guaranteeing the protection and non-use of the contact details received. We refrain from adding personalized trackers in signatures, in accordance with the GDPR, which requires informed consent for tracking. User data remains confidential and is not transmitted or sold to third parties.

Is Signitic reliable and secure? Is our data well protected?

Yes, Signitic is a secure email signature management solution. It has been ISO 27001 certified since March 8, 2025, and renewed its certification in 2025. Our safety standards are high. Several measures protect our users' data from unauthorised Access. Signitic is committed to respecting French and European laws protecting the right to privacy of its users. And our infrastructure is regularly updated to avoid security breaches. Our General Information System Security Policy (PGSSI), summarizing our actions, is available on request.

Are our email signatures lost if there is a problem with the Signitic servers?

Signitic ensures the high reliability of its services, with integrations designed to maintain access to emails even during a possible interruption of our infrastructure. Through its approach, Signitic guarantees the delivrability of your emails, which will never be blocked because of email signatures.

Is our data well backed up?

Yes, all data is stored on highly secure European servers. Data is backed up daily. And we are in a position to set up a backup very quickly in the event of an incident.

Are our email signatures lost if there is a problem with the Signitic servers?

No, they are not lost. Signitic considers the reliability of its services to be an absolute priority. Our various integrations (depending on the software or email clients) are all designed so that you can use your emails, even if our infrastructure was down for a few minutes. Our hardware is also redundant to prevent a disk failure from creating data loss.

Does Signitic have access to the content of our emails?

No, Signitic does not and will never have access to the content of its users' emails. Here's why: Signitic is only integrated at the email client level, not at the server level. This is a major differentiating characteristic with other players in the email signature industry. Concretely, this means that at Signitic none of your emails pass through our servers. We are natively integrated into email systems such as Outlook, Microsoft 365 or Gmail. Conversely, some other publishers suggest adding the signature once the email has passed through their servers, which gives them access to confidential information: they know which collaborators send emails, who you write to and how often.

What is HTTPS? How does it help with safety?

HTTPS is the encrypted version of the “HTTP protocol.” It ensures that email signature data is fully encrypted between your computer and our servers.

Does Signitic use my private data?

No, Signitic does not use any of your data. Your users' data is confidential, Signitic will never transmit or sell it to third parties. Since its creation, Signitic has been proud to have a business model based solely on the quality of the service offered for the management of email signatures. This allows Signitic to be able to guarantee — and this in a contractual manner — the protection and especially the non-use of the contact details entrusted to it. We don't add custom trackers to email signatures to find out what time a particular recipient was reading. Collecting this information and making it available is contrary to the GDPR, which states that the informed consent of the person being hunted must be obtained, which is never the case at Signitic. This is a big difference compared to other players in email signature management.

How does Signitic protect my personal data?

Your personal data is very important to us. Our privacy policy will tell you in more detail how we protect them and use your data for the proper functioning of the service.

Who is the data protection officer?

You can contact our DPO by email at the following address: dpo@signitic.com.

What actions are put in place to ensure the protection of my data?

We have put processes in place to ensure that we respect your rights to: rectification, portability, and erasure of data. Signitic's security actions are documented in the General Information System Security Policy (PGSSI). If you use Signitic you can request access to this information. This transparency approach aims to meet the security standards required as part of the ISO 27001 certification obtained by Signitic.

GDPR: do you have a data processing register for your activities?

Yes, as a French and European player in email signatures, in compliance with the GDPR, Signitic maintains a data processing register. We note who has the right to access the data. And also where they are stored and processed, as well as the retention time of these. This data can be consulted on request to the DPO.

Does Signitic offer a free trial?

Yes, Signitic offers a free, non-binding test period of 15 days. You don't need to enter your bank card to get started. The test period allows you to create your account and use the various functionalities of Signitic such as: the no code email signature editor, the addition or synchronization of a user directory (AD or SIRH), the deployment of email signatures in your email (Gmail, Outlook Microsoft 365, Apple Mail) and your CRM (Salesforce, Hubspot), the creation and deployment of communication banners, the segmentation of messages. At the end of the test, you can subscribe to the service for 1 year, the billing will be based on the number of users.

How do I manage a large number of users on Signitic?

If you are a business with more than 250 employees, we recommend automating user management by connecting your company directory (AD) or HRIS with Signitic. Signitic offers a very advanced native integration with Entra ID, Google Workspace or Lucca, where you choose exactly which fields to sync. The Signitic API also makes it possible to connect any data source (AD on premise, business application) to manage users. The advantages are: automatic onboarding of new users, updating of data in signatures, and offboarding of old users.

Can I create or import my HTML email signature template?

Yes. Signitic allows you to create email signature templates, with our no code and HTML editor, or to import your own existing templates. You can choose from a range of ready-to-use templates, and fully customize them. Follow our expert recommendations in terms of design, font, image weight, in order to maximize the deliverability of your emails. Video tutorials also show you lots of tips and advanced features.

Are Signitic signatures responsive and mobile-friendly?

Yes. Signitic email signature templates are designed to adapt perfectly to different screens (computer, tablet, smartphone). By default, we recommend email signature templates, adapted to mobile devices. This makes it possible to avoid signatures that are too large where you have to scroll horizontally on mobiles. You can change the width of the templates in the no code and HTML template editor, if you want larger or smaller signatures.

How do logos and images appear in email signatures?

The images and logos are displayed upon receipt in the emails sent. Image management depends on the email used: on Outlook, the images are embedded in the email directly (“embedded”). In Gmail, images are not embedded in the email, they are “remote”, i.e. they are called when the message is displayed on the Signitic servers. Our servers are based in France, in Europe, to guarantee their display on Outlook, Gmail and the main email clients.

Can I integrate marketing banners or clickable links?

Yes. You can add dynamic communication banners to email signatures and deploy them automatically. You can segment and choose exactly who will relay what message. And then monitor their performance (promotional campaigns, events, events, employer brand, internal or external communication, etc.) from the campaign management interface in Signitic. You will then be able to compare the effectiveness of each of your campaigns, and the interest of your interlocutors in your various contents.

Can employees change their signature themselves?

You can choose whether or not you allow the editing of the various email signature fields by your employees.If you synchronize your directory (AD) with Signitic, by default the signature fields cannot be edited. But you can change these settings field by field. Experience shows that it makes sense to give the user a bit of freedom, in particular to allow him to change the title of his function displayed in the email signature or to correct his phone. Important: Signitic only reads fields, there is no write back capability to your AD or HRIS.

How do I add or remove a user in Signitic?

There are three ways to add or remove users. You can either import a file, or synchronize your corporate directory (Entra ID, Google Directory, Lucca), or manage them manually via the interface. Signitic has the most advanced French and European interface to manage the synchronization of its directory. You can choose which groups to sync, choose each field, and how to sync it. The Signitic interface offers native integration with the main directories and HRIS, and also an API, in order to be able to connect any data source, including an on-premise directory. By synchronizing your directory you allow automatic updating as well as automated onboarding and offboarding of users.

Can I assign different roles (admin, editor, reader)?

Yes. Signitic allows fine management of access rights. You can choose the scope of intervention of an administrator on the account Admin access can be: total or partial, i.e. only this or that brand, territory or subsidiary. Also define the role: the administrator can have full access, or only be in charge of managing banners or design, but without the right to modify email or directory connectors, for example.

What professional email and CRM is Signitic compatible with?

Signitic integrates with Outlook Exchange, Microsoft 365/Office 365, Microsoft 365/Office 365, Gmail, Google Workspace, Apple Mail. It works on PC, Mac, and mobile devices. Signitic also integrates with other messaging systems: Notion Mail, Airmail, Spark... The solution also integrates with CRMs such asSalesforce, Hubspot, Pipedrive, and support or automation platforms such as Front, Helpscout, Lemlist.

Does Signitic connect to Azure AD or Google Directory?

Yes. Signitic allows you to synchronize all or part of your directory (Entra ID, Azure Active Directory, Google Directory, Lucca, etc.). With precise inclusion and exclusion rules. This ensures email signatures are always up to date.Signitic makes it possible to synchronize very precisely the user data to be displayed in email signatures. Thanks to the Signitic API you can even choose any data source. Watch the videoImportant: after setting up the synchronization, you check the result and then validate it before setting it up in production.

Do I need a Signitic account to update my signature?

Yes, you need an active Signitic account

Why choose Signitic instead of managing signatures manually?

Signitic allows centralized and consistent management of email signatures. You thus ensure a homogeneous brand image, with a qualitative design. And you automatically relay targeted and up-to-date content in professional exchanges. Going through Signitic offers significant time savings for IT administrators and for marketing teams. On the CSR impact side, email signatures will be optimized and therefore lighter. You can find many concrete benefits in the customer cases and the guides available on our blog.

Do you need to install a plugin or add-in to use Signitic?

Yes, Signitic offers an addin (native integration) that you can deploy centrally from your Microsoft 365 or Google Workspace tenant. On the other hand, users do not have to install anything on their computer. The implementation is transparent for them, no action is required by employees.Important: Signitic is not a server-side solution, but an integrated solution only on the messaging side, which guarantees the security of your confidential email exchanges. Nothing passes through our servers, which is much appreciated by CIOs and CISOs

Can we sync signatures in Salesforce or Hubspot?

Yes. Signitic is the only solution that offers native integration of email signatures into Salesforce andHubspot. Unlike other solutions, none of your emails go through a server to add the signature. It is directly at the CRM level that the email signature is integrated and synchronized. This is a major difference, which makes Signitic the most complete and secure solution for managing email signatures.

What are the differences compared to a server-side integration?

There is a major difference compared to server-side integration, as proposed by Code Two or Exclaimer: with Signitic none of your confidential email exchanges pass through our server. Your email signature is only and natively integrated at the messaging level. This provides three guarantees: first the confidentiality and security of your exchanges, then the delivrability of your emails which will never be blocked in case of unavailability of a server. And finally, the fact that your employees always see their signature before sending an email. They know what they are conveying as a brand image and as a message.

Does Signitic work on mobile (Outlook, Gmail, iOS, Android)?

Yes. Signatures are automatically applied to all email clients, including mobile ones. You will find the same email signature when you write a message from your mobile, whether it is an iPhone or an Android, in the Apple Mail, Gmail or Outlook application. Note: unlike server-side solutions, where you don't see your email signature before sending, Signitic allows you to see and check your email signature from your mobile phone. A major difference with other French and European publishers of email signature solutions.

Mon tarif est-il valable à vie ?

Le tarif appliqué correspond au plan en vigueur lors de la souscription. En cas de renouvellement, le prix peut évoluer selon la grille tarifaire en place, mais toute modification est bien sûr communiquée et validée à l’avance.

Comment changer d'abonnement ?

Pour changer de plan, vous devez contacter notre équipe. Elle vous guidera vers le plan le mieux adapté à vos besoins.