Jahia Harmonizes Global Email Communication and Compliance

Jahia is a European CMS provider with a strong focus on data sovereignty. The company manages websites and portals for large corporations and major public organizations worldwide.

The challenges

Before Signitic, email deployment and management at Jahia were a recurring source of frustration. The company participates in numerous events and handles a multitude of regulatory communications, publications, and roadmap items that absolutely must be conveyed through email signatures. Chasing after all customer-facing teams to manually update their signatures had become a major burden for the marketing manager.

Three essential criteria guided the choice of Signitic:

1. The multilingual and international challenge: With employees and markets spread across the United States, Europe, and Asia, Jahia needed a solution capable of natively managing multi-country operations and time zones seamlessly.
2. The sovereignty challenge: As a European solution focused on data sovereignty, working with a tool that had strong dependencies on other jurisdictions was unthinkable for Jahia.
3. The compliance challenge: ISO 27001 certified, the provider requires all its suppliers and subcontractors to also hold this strict certification.

Daily use, embedded in the communication strategy

Signitic has radically simplified Jahia's daily operations. The marketing team no longer needs to individually remind employees across multiple time zones. In addition to client meetings or mass mailing campaigns, each individual email sent by the teams has become a full-fledged, highly effective, and automated communication channel for disseminating important messages.

Their flagship campaign: Webinars and physical events

To maximize the impact of its launches and public speaking engagements, Jahia relies on dynamic banner scheduling. Whether promoting a technical webinar or a physical event, signatures instantly transform into targeted acquisition channels. By seamlessly disseminating these strategic campaigns through daily emails, Jahia captures a qualified and engaged audience.

The results

‍Signitic transformed a technical and managerial point of frustration into a powerful marketing lever, while ensuring full compliance with the provider's security requirements.

"Signitic is the solution that transformed email management from a major point of frustration into a real acquisition channel." - Julian Maurel, Co-CEO of Jahia.

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